Meet our new Senior Sales Executive!
To say this past year has brought with it many changes and new challenges is a massive understatement. For many of our clients, changes were felt acutely in their businesses, levels of demand and modes of operation. We’ve strived throughout the pandemic to continue to provide the high level of service you’ve come to expect from us. We hope it goes without saying that you can count on us to be by your side, helping you provide the best experience possible for your customers, as we make the transition into what life looks like post-pandemic.
As part of our commitment to the best customer service in the business, we’re excited to announce that we recently added a new team member. Drew Engles joined the POS Global Concepts family as a Senior Sales Executive, effective May 24th, 2021.
Drew has a wealth of experience in the POS industry, having been in the space for almost 30 years, owning and running his own business, Express POS Distributors, for about 20 of those years. His deep technical knowledge of POS hardware and systems like First Data, PAX Technology, and Ingenico, adds another layer of expertise to our business, one our customers will benefit from directly as they work with Drew.
“I love building relationships with customers, and that comes first and foremost for me,” says Drew. “My customers can expect not only product availability and quick order fulfillment, but immediate response time, actually getting someone on the phone when they call.”
In addition to our focus on outstanding customer service and experiences, we also see the need to meet our customers’ needs and expectations with a wider variety of products and brands to choose from. Joining forces with Drew brings a wave of new and exciting selections, including First Data, Ingenico, and Pax technologies, to POS Global Concepts’ catalog, which our customers will now have access to.
“Joining forces with POSGC makes a lot of sense, for me and my customers,” says Drew. “The POS Global Concepts team shares so many of the same principles and values I’ve brought to my own business, and I’m excited to bring my operations expertise, and my experience in the standalone terminal marketplace to more customers.”
When he’s not helping customers select and implement POS systems, you can find Drew spending time with his two kids and four pets. He’s a great home cook and loves to experiment with Moroccan, Italian and Indian recipes (although spaghetti and caesar salad are what his kids prefer). When it’s time to wind down, Drew loves watching Chelsea football, working on his Jeep and building WW2 models. Join us in welcoming Drew to the team!