Effectively Sanitizing Your POS Equipment

How To

As the retail industry tries to adjust during this global pandemic, many essential businesses, like grocery stores and pharmacies, are concerned about effectively cleaning and sanitizing their POS equipment to limit the spread of COVID-19. Unfortunately, many machines can be damaged by standard products, particularly if they are sprayed or squirt directly onto the equipment. 


To maintain the integrity of your credit card processing equipment, retailers should AVOID:
  • Spraying, coating, or pouring any liquid, sanitizer, or disinfectant directly onto the device.
  • Using bleach, hydrogen peroxide, thinner, trichloroethylene, or ketone-based solvents, which can deteriorate plastic and rubber.
  • Vigorously scrubbing or shaking the terminal, which can trigger a tamper alert.
  • Vigorously rubbing with a dry towel, which can cause electrostatic discharge (ESD) and trigger a tamper alert.


The BEST WAY to clean your POS equipment is to:
  1. Turn off and unplug your device. 
  2. Gently wipe the surface of the device with a slightly damp, microfiber cloth with 1-2 drops of dish soap.  
  3. Gently wipe the surface of the device with an alcohol-based wipe or cleaner on a microfiber cloth.
  4. Let dry completely before plugging back in and turning on your device. 


Isopropyl alcohol that is 70-90% strength is most effective for sanitizing your credit card processing equipment, including the display screen. Just remember to use a microfiber cloth and gentle pressure.

Feel free to reach out to us if you have any questions or need support!

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