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Staying ahead of supply chain disruption

“As global demand improves…supply chain problems are here to stay, making it difficult and expensive for firms to get hold of industrial inputs even as more countries recover from the pandemic.”   These days it seems we’re inundated with news about worker shortages, inventory out-of-stocks, and rising prices. Unfortunately, the point-of-sale industry is no exception.  …

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Meet our new Senior Sales Executive!

To say this past year has brought with it many changes and new challenges is a massive understatement. For many of our clients, changes were felt acutely in their businesses, levels of demand and modes of operation. We’ve strived throughout the pandemic to continue to provide the high level of service you’ve come to expect…

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Meet Our New Director of Operations!

Paul Benoit, our new director of operations, loves to get things done. “I love to execute,” he explains. “I love to find a clear pathway to achieve a goal and align the team around that goal, and then help them achieve it.” Paul, who started with us in January, is a proven leader. His previous…

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Effectively Sanitizing Your POS Equipment

As the retail industry tries to adjust during this global pandemic, many essential businesses, like grocery stores and pharmacies, are concerned about effectively cleaning and sanitizing their POS equipment to limit the spread of COVID-19. Unfortunately, many machines can be damaged by standard products, particularly if they are sprayed or squirt directly onto the equipment. …

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Point-of-Sale and Payment Processing Industry Consolidation: The Pros and Cons for Customers

Over the past couple years, we’ve seen press release after press release announcing acquisitions in the point-of-sale and payment processing industries. In 2017, two deals were announced. ScanSource acquired POS Portal and Ingram Micro acquired The Phoenix Group. In both cases, the acquiring company expanded their portfolio of product and service offerings to include a…

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Only care about price when buying refurbished credit card terminals? What about your reputation?

Value-seeker Vic is ISO bottom-dollar pricing for MX915s. But what he doesn’t realize is that being lured by the inevitable bait-and-switch supplier could impact the quality he provides his customers…and ultimately damage his reputation.  …

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